Provide First Level Remote Help Desk

Identify and Resolve Network Problems

Monitor and Administer System and Network Security

Install and Manage Network Protocols

Monitor and Administrate System Security

Determine Best-fit Topology

Gathering Data on Business Requirements

Conduct or Facilitate User Training

This unit of competency help for the trainees to howthey exercise to give a training.

Configure and Administer Server

Configure and Administrate Server Level III